Refund Policy

1. General Policy

Quick Trade Log operates on a strict no-refund policy. Once a payment is processed, it is considered final and non-refundable. This policy applies to all products and services offered by Quick Trade Log.

2. Why We Don't Offer Refunds

We maintain a no-refund policy for the following reasons:

• Digital Service Nature: Our Service is provided digitally and can be accessed immediately upon purchase
• Fair Usage: This policy ensures fair pricing for all users and prevents abuse
• Operational Efficiency: It allows us to focus resources on improving the Service rather than processing refunds
• Free Trial Available: We offer free plans and trials so you can evaluate the Service before purchasing

3. Before You Purchase

We encourage you to:

• Try our free plan or trial period to evaluate the Service
• Read our Terms of Service and Privacy Policy
• Review feature descriptions and limitations
• Contact our support team with any questions before purchasing
• Ensure the Service meets your needs and requirements

4. Subscription Cancellation

While we do not offer refunds, you can cancel your subscription at any time:

• Your subscription will remain active until the end of the current billing period
• You will continue to have access to paid features until the subscription expires
• No further charges will be made after cancellation
• You can cancel through your account settings or by contacting support

Note: Cancelling your subscription does not entitle you to a refund for the current billing period.

5. Legal Exceptions

In certain jurisdictions, consumer protection laws may provide you with rights that cannot be excluded. If you are located in such a jurisdiction, you may have rights under local law that override this policy, including:

• Right to a refund if the Service is not as described
• Right to a refund if the Service is defective or not fit for purpose
• Cooling-off periods as required by local consumer protection laws

If you believe you are entitled to a refund under applicable law, please contact us at [email protected] with details of your claim.

6. Chargebacks

If you initiate a chargeback or dispute a payment, we reserve the right to immediately suspend or terminate your account. Chargebacks are a violation of our Terms of Service and may result in permanent account closure.

7. Service Issues

If you experience issues with the Service:

• Contact our support team immediately - we're here to help
• We will work to resolve any technical issues or bugs
• We may provide service credits or extensions in cases of significant service disruption
• We are committed to providing a reliable and functional Service